rooftop pool view

Ratings & Reviews

Overall Rating

(24 reviews)
100% of customers recommend this property

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Resident Reviews

submitted by Breanna O. - |Recommended: YesGood place to live overall — Besides neighbors occasionally being loud which happens everywhere , it’s pretty quiet and nice around. Management, staff and maintenance are always quick to help. I haven’t really had any problems. I’d recommend to anyone.
submitted by Bill G. - |Recommended: YesIt's great — AMAZING
response from property -Thanks for the kind words! We love having you as part of the community at American Tobacco Center. Please get in touch if you need anything.
submitted by Scott G. - |Recommended: YesI think it's awesome — I think it's awesome
response from property -Thank you for your 5-star rating of American Tobacco Center! We appreciate your positive feedback.
submitted by Megan P. - |Recommended: Yes. — .
response from property -Thank you for your five-star rating of American Tobacco Center, Megan.
submitted by Logan B. - |Recommended: YesGreat apartments with amazing amenities, views and friendly staff — ATC is a great apartment with the best views of Shockoe Bottom and Richmond, handful of amenities all around the building with a friendly leasing and maintenance staff
response from property -Thank you for the high rating. We're so happy to hear that you love everything American Tobacco Center has to offer.
submitted by Stephen W. - |Recommended: YesVery nice apartment — The property is in a convient location and a safe environment. The neighbors are friendly and nice. The office staff is professional and the maintenance staff takes care of problem quickly. We are very happy with the pool on the roof and the exercise equipment downstairs.
response from property -Stephen, we really appreciate you taking the time to write this glowing review. The kind words and five star-rating mean so much to us. At American Tobacco Center, we work hard to cultivate a top-notch living experience for our residents, and we truly appreciate your positive feedback.
submitted by Jasmine H. - |Recommended: YesReview — Very nice stay.
response from property -Thank you for your five-star rating and great review! We hope you enjoy living here for years to come!
submitted by Shane D. - |Recommended: YesNice View from Roof — Perfect mix of City with quiet of not.
response from property -Thank you for taking the time to rate us, Shane. We’re thrilled to see you are enjoying your time at CovePointe. The positive feedback means so much to us.
submitted by Sarah P. - |Recommended: YesPretty decent place to live, great location — If you pay for parking, this is a good spot to live downtown. It’s easy to access bars and restaurants I want to go to. Neighbors are definitely mostly twenty-somethings. A little bit of noise on the weekends, but it’s to be expected with people in that age group. Maintenance is responsive and shows up pretty promptly to requests. Haven’t noticed any bugs or pests.
response from property -Thank you for your feedback and for choosing American Tobacco Center as your place to call home. Our maintenance team takes pride in providing top-notch service to all of our residents so we are pleased to hear that your experience reflects this and that you are happy with the service.
submitted by Brooke R. - |Recommended: YesVery nice, bad parking options — Very nice and quiet.
response from property -Thank you so much for the positive feedback. We’re thrilled to see that you are enjoying your home at American Tobacco Center!
submitted by Molly K. - |Recommended: YesYou get what you pay for — Pros - price is very reasonable for the location - pet friendly - great staff - excellent maintenace - packages rarely get lost - package lockers are secure - ceilings are extremely high Cons - can hear neighbors extremely well. You can hear every conversation, anyone cough or sneeze, etc. - security cameras are useless - they face in angles where you can't see much of anything - you can't get inside through the stairwells - the paint jobs in the apartments are bad, appliances are old and break easily, flooring is not level at least in my unit
response from property -We appreciate you taking the time to share your thoughts. It’s never easy to hear negative comments about our community, but know that your feedback is important to us. It helps us make American Tobacco Center a better place to live. Please reach out to us at so we can discuss the concerns you mentioned.
submitted by Angela S. - |Recommended: YesATC REVIEW — Only complaint is how i can hear conversations from apartments above and next door. Walls are paper thin. We had one maintenance request put in August 10th ish. No one came until September 13th. Otherwise everything is fine, I like the building and area.
response from property -Angela, thank you for taking the time to rate American Tobacco Center. It is always our goal to earn five stars so we'd love to discuss your concerns in hopes of improving your experience. Feel free to contact us at to let us know your thoughts. Thank you!
submitted by Nakesha G. - |Recommended: YesLove this property — When I think of quality downtown living, I think of American Tobacco Center
response from property -Thanks for taking a moment to review American Tobacco Center! It's great that you're enjoying your experience at our community. We look forward to your continued comfort and satisfaction as a valued resident!
submitted by Alexandria S. - |Recommended: YesI love this property very much. — It’s wonderful to live here, I have no issues other than parking.
response from property -Thank you for your review of American Tobacco Center. It brightens our day to know that you're enjoying our community! We would be happy to speak to you about you parking concerns, so please contact us directly at
submitted by Brennan C. - |Recommended: YesA good apartment — Living here has been great so far Maintenance is fast and effective, the building has beautiful units, the rent isn't too bad, and the placement is great
response from property -Thank you for taking the time to share your thoughts and feedback with us. We’re grateful for your honest feedback and we’re glad you feel we’re on the right track!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of American Tobacco Center, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by American Tobacco Center, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose